PRIVACY POLICY

1. Information

Our company is SDZ Loungewear Ltd (SweetDreamz By MKB), registered in the UK. We sell clothes and related products and items from our website www.SweetDreamzbymkb.com.

This privacy policy will explain how our company uses the personal data we collect from you when you visit and use our website.

This privacy policy will explain the type of data and information we collect from you and how we use it.

We have divided this policy into seven sections to make it easier for you to find the information you need.

Information. Who we are and what our obligations are.
Disclosure, which tells you about who collects your data
Purpose, why we collect your data and information and how we use it.
Consent, we explain how your data and information will not be shared or used without your permission, with the choice to opt-out.
Security. How we keep your data safe and how we store it.
Access, how you have access to your data and how you can change or edit it and what your Data protection rights are
Accountability, how you can correct your data, how you can contact the person responsible for overseeing your data.

2. Disclosure

Data we collect

SDZ Loungewear Ltd collects the following data:

Personal identification information (Name, email address, phone number, business details, banking details etc.)

How we collect your data

You directly provide SweetDreamz By MKB with most of the data we collect when you register with us and at the checkout and when you fill out your payment details or from cookies when you browse our Site. We collect data and process data:

When you register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on our website or via email.
Use or view our website via your browser’s cookies.

SDZ Loungewear Ltd may also receive your data indirectly from the following sources:

Third-party websites or referrals from other companies.

3. Purpose

Why we collect your data

SDZ Loungewear Ltd collects your data so that we can:

Process your registration and manage your account, which includes order and payment processes and delivery details.
Email you with information on products and services we think might interest you.
Your data may help make our products and services we offer better and to give you improved shopping experience.

When SDZ Loungewear Ltd processes your order, when you buy our products at our online checkout, we may send your data to reference agencies and also use the resulting information to prevent fraudulent purchases.

Marketing

SDZ Loungewear Ltd would like to send you information about our products and services we think you might be interested in.

If you have agreed to receive marketing information, you may always opt-out at a later date.

You have the right at any time to stop SDZ Loungewear Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes you are able to unsubscribe. Should you have any difficult you can contact us directly by email at info@sweetdreamzbymkb.com

4. Consent

Your data or information will not be used, sold, transferred or otherwise disclosed without your consent. You are also able to opt-out or discontinue using our website and take back consent for the use or dissemination of data or identifiable information. Please see the information at the end of this page on how you can contact us if you wish to opt-out.

Information concerning minors

We do not request or process data from children under the age of 13 furthermore minors under the age of 18 are prohibited from using our website which means that we only process the data of persons over the age of 18. When you use our website, you confirm that you are over 18 years of age.

5. Security

How we look after your data

SDZ Loungewear Ltd uses its website servers to store your personal data.

(give details of servers and where data is stored)

You can ask us to provide you with information on what data we have stored about you. We will correct or erase data if you ask us unless we need it for legal reasons.

We will keep your Personal identification information, membership details and banking details for only as long as you still have a membership account with us or you unsubscribe from our mailing list. We will keep your data only as long as we need it. Once this period has expired, we will delete your data by removing it from the servers. Contact us if you would like to know more about making such requests at info@sweetdreamzbymkb.com .

6. Access

Your data protection rights

We want to make sure you are fully aware of all of your data protection rights. Every user of our website is entitled to the following:

The right to access – You have the right to request SDZ Loungewear Ltd give you copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that SDZ Loungewear Ltd correct any information you believe is inaccurate. You also have the right to ask us to complete the information you think is incomplete.

The right to erasure – You have the right to request that SDZ Loungewear Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SDZ Loungewear Ltd restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SDZ Loungewear Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SDZ Loungewear Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Privacy policies of other websites

SDZ Loungewear Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another Website, you should read their privacy policy.

Changes to our privacy policy

SDZ Loungewear Ltd keeps its privacy policy under regular review and places any updates on this page.

7. Accountability

How to contact us

If you have any questions about SDZ Loungewear Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights. Or you would like to correct any inaccurate data, opt-out or withdraw your consent, please, do not hesitate to contact us. We have one month to respond to your request.

We are not obliged under GDPR or UK law to appoint a Data Protection Officer (DPO). However, we take your privacy very seriously, our authorised SDZ Loungewear Ltd staff members are more than happy to deal with any issues or questions you may have concerning your personal data.

If you would like to exercise any of your rights, please contact us at info@sweetdreamzbymkb.com

Registered Address

SDZ Loungewear Ltd,
71 - 75 Shelton Street,
Covent Garden,
London, WC2H 9JQ

How to contact the appropriate authority

If you wish to make a complaint or if you feel that SDZ Loungewear Ltd has not addressed your concerns satisfactorily, you may contact the Information Commissioner's Office (ICO) for your region. For further or more detailed information on your data protection rights, please visit the UK ICO website at https://ico.org.uk.

This Privacy policy was last updated on June 2024